Frequently Asked Questions

  1. Can I pickup my order?
  2. Which payment options are available in this webshop?
  3. How much do you charge for shipping costs?
  4. How long will it take before my order arrives?
  5. Do you also deliver outside Europe?

  1. Can I pickup my order?
    Yes you can, but only at conventions that we will attend. You can view the upcoming conventions here.

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  2. Which payment options are available in this webshop?
    You can make a payment to us with Paypal or a international bank transfer. Paypal can also be used to pay with a credit card but you will have to verify and link this creditcard on your paypal account first.

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  3. How much do you charge for shipping costs?
    The shipping costs will be calculated with the total weight of your order and the distance from the Netherlands. You can view your current shipping costs on the checkout page.

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  4. How long will it take before my order arrives?
    This depends on the distance from the Netherlands to your country. Usually it will arrive within 1 week. All products with a green label are in stock, so your order will be shipped within 48 hours in that case.

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  5. Do you also deliver outside Europe?
    Yes we also ship to the USA for example.

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